The noise complaint hotline for the How The Light Gets In Festival is 07862 005360.
Festival organisers say the hotline will be operated throughout the duration of the event by a member of festival staff.Staff have been briefed by the Festival Noise Consultant on what data to record, how to use the complaints form and what action to take when a complaint is received.
“As soon as the call is finished, the onsite Festival Noise Consultant will be contacted by the site office and given details of the complaint. The Festival Noise Consultant will then investigate the complaint and take whatever remedial action is required. A record of any remedial action taken will be made,” festival organisers say in a letter to residents.
The days and hours permitted for licensable activities under the licence are as follows:
Dates of Festival – Friday 23 May 2025 to Monday 26 May 2025
Films (Indoors), Live Music (Indoors), Recorded Music (Indoors), Performance of Dance (Indoors), Anything Similar (Indoors)
Friday 13:00 – 01:00
Saturday & Sunday 09:00 – 01:00
Monday 09:00 – 17:00
Late Night Refreshment (Indoors/Outdoors)
Friday – Sunday 23:00 – 01:00
Sale/Supply of Alcohol (consumption on and off the premises)
Friday 13:00 – 00:45
Saturday & Sunday 11:00 – 00:45
Monday 11:00 – 16:45